Welcome to Travel House in Wilmslow, Cheshire where we have brought together under one roof the established companies, Holiday Flight Company and Villa Retreats Limited. Opening Hours At the weekend, we regularly check emails and messages, and we will respond to ALL enquiries as soon as we possibly can. Let us tell you something about ourselves…
Holiday Flight Company is a member of ABTA which offers customers financial protection and the benefit of ABTA's assistance and Code of Conduct; click here for details. Further information on ABTA is available on their website www.abtanet.com). HFC also acts as agent for ATOL holders. Click here for information on ATOL protection and services. Many, but not all, of the travel arrangements we sell are protected in case of the financial failure of the travel company. Please ask us about the protection that applies to your booking.
At Travel House we are committed to providing the best possible service to our customers and facilities to our team members. Holiday Flight Company, Villa Retreats and Pelican Car Hire are all proud to have been awarded Investors in People status. Customers are welcome to visit us at Travel House, 133 Gravel Lane, Wilmslow,
Cheshire, SK9 6EG or call on any of the above numbers for reservations
or general enquiries. Alternatively, please call one of the numbers below
for Administration or Accounts enquiries. Please note that ABTA protection applies only to services supplied by Holiday Flight Company and not to those supplied by any company featured on this site which is not a member of ABTA. To check if a company is a member of ABTA please visit www.abtanet.com
Your booking: In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we need to use the information you provide such as name, address, any special needs/dietary requirements etc. We take full responsibility for ensuring that proper security measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as your tour operator, airlines, hotels, transport companies etc. The information may also be provided to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law. Additionally, where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country. We will not however, pass any information onto any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give to us such as details of any disabilities, or dietary/religious requirements. (If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we cannot provide your booking. In making this booking, you consent to this information being passed on to the relevant persons.) Usually your tour operator or other principal will pass this information onto their suppliers once we have provided it to them. The tour operator or other principal’s use of your information is subject to their policy, both in respect of your booking and any future marketing, and is their responsibility. Please ask either us or them for a copy of this if you would like to see it. Your data controller is: Lynn Pearson You are entitled to a copy of your information held by us. If you would like to see this please ask us. [We may make a small charge for providing this to you] |